The White Book
The White Book was developed by Technical Director, Jamie Turner to help guide the reader through a series of steps to understand what product is best for a given contract.
Available online as an interactive resource and in print format, the SMD publication contains thousands of detailed specifications.
It is aimed at structural engineers, architects and anyone looking to use SMD’s products.
Jamie said: “Our commitment is very much geared towards driving industry standards higher. We want to be the ‘go to’ place for technical knowledge.
“Our company mission is to be the UK’s leading provider of structural floor and roof solutions, so we must be philanthropic in the sharing of data.
“The White Book is intended to simplify the concept design stage – a three- stage interactive process for designers to use to ensure they select the right product for their project.”
Technical Reference Library and Software
Jamie added: “TGN Online is a very useful tool we have created – it was intended as an external resource, but SMD staff also find it invaluable.
“We have taken 10 to 15 years of technical queries from the industry which have been answered by SMD and spent a long time formatting them into this comprehensive and essential resource.
“This means our customers and clients can more often than not find the solutions they need on our website without having to call – and our staff can also answer queries with confidence using the TGN Online tool as a knowledge hub.
TGN first went online this year – it’s still also available as a manual – and Jamie believes it can answer 90 to 95 per cent of queries.
He said: “Much of the information is in the public domain and there are no trade secrets, but TGN certainly makes the job easier and the client experience smoother and more cost-effective.”
History of help
2017 saw SMD celebrating its 30th anniversary this year, and has for many years produced technical literature and brochures, digitally for the past ten years.
Topics include product data sheets, standard details, industry best practice guidance, health and safety, concrete, stud welding and company policies across a broad spectrum, all of which can be found in the Technical Reference Library.
Need a brochure sent to you?
If you would like any of the brochures available on the website sent to you, please contact our Technical Team for more help.